Customs & Logistics Support
OGMA provides practical customs and logistics support to help customers manage freight movements, cargo coordination and related shipping requirements through Ireland’s key ports and wider partner networks.
From customs-related queries and forwarding support to shipment coordination and import / export assistance, our team helps customers identify the most suitable next steps for their cargo requirements.
Practical Support for Customs and Freight Coordination
Customs and logistics requirements can vary significantly depending on the cargo, destination, routing and documentation involved.
OGMA provides practical support for customs-related enquiries and general freight coordination, helping customers navigate shipment requirements and identify the most suitable process for their cargo movement.
Whether the enquiry relates to import or export support, shipment coordination or documentation requirements, our team works to provide clear and responsive guidance throughout the process.
Typical Areas of Support
OGMA can assist with a range of customs and logistics-related enquiries, depending on the shipment, route and documentation requirements involved.
Customs Consultancy
Practical guidance on customs-related queries connected with freight movements and shipping requirements.
Shipment Coordination
Support for managing shipment-related enquiries and identifying the most suitable next steps for cargo movements.
General Forwarding Support
Assistance with broader freight coordination and operational support where required.
Import and Export Assistance
Guidance for both inbound and outbound cargo enquiries through Ireland’s port network and international service connections.
Documentation Guidance
Support with identifying the relevant documentation or process requirements depending on the cargo and route.
ECTN Support Where Required
Assistance can also be provided with ECTN requirements where applicable, depending on destination and shipment type.
How We Support
Customs and Logistics Enquiries
OGMA provides practical support to help customers manage the coordination side of freight movements, particularly where additional customs, documentation or process guidance is required.
Our team can assist with:
- reviewing customs-related enquiries
- helping identify documentation requirements
- supporting shipment coordination
- assisting with import and export-related queries
- providing guidance on next steps depending on the cargo and destination
We aim to provide clear communication and practical support throughout the enquiry process, particularly where freight movements involve route-specific or documentation-related requirements.
Supported Through Ireland’s Key Ports
Customs and logistics support can be provided across OGMA’s main Irish service points, depending on the cargo, route and service involved.
Cork
Support for freight movements and related customs or coordination enquiries through one of OGMA’s main service ports.
Dublin
Support for container and feeder-related enquiries, including onward international connections where relevant.
Rosslare
Support for route-related freight movements and related enquiry coordination, including the Rosslare – Zeebrugge service.
Note:
The most suitable support and process will depend on the cargo type, destination, documentation requirements and available service.
Why Customs and Logistics Support Matters
Freight movements often require more than just identifying the right route or sailing. In many cases, practical support with coordination, documentation and process requirements is equally important.
This can be particularly relevant for:
Import and export shipments
Freight requiring documentation support
Cargo moving through multiple service points
Destination-specific requirements such as ECTN
Shipments requiring practical coordination and guidance
The most suitable approach will always depend on the cargo, route, destination and service involved.
Need Support With Customs or Logistics Enquiries?
Speak to our team about customs-related queries, shipment coordination and the most suitable next step for your freight requirements.
Alternatively, you can email your enquiry to sales@ogma.ie