Privacy Policy

1. Introduction

This Privacy Policy explains how we collect, use, and process your personal data when you use our website, www.ogma.ie.

By providing us with your personal data, you confirm that you are over 13 years of age.

Ocean and General Maritime Agencies (Cork) Ltd is the data controller and is responsible for your personal data. In this Privacy Policy, “we”, “us”, and “our” refer to Ocean and General Maritime Agencies (Cork) Ltd.

Contact Details

Legal entity: Ocean and General Maritime Agencies (Cork) Ltd
Email: grimaldi@ogma.ie
Postal address: Unit 208, Q House, Furze Road, Sandyford, Dublin
Telephone: 01 293 0039

It is important that the personal information we hold about you is accurate and up to date. Please notify us of any changes by emailing grimaldi@ogma.ie.

2. Personal Data We Collect and How We Use It

Personal data means any information that can identify an individual. It does not include anonymised data.

We may collect and process the following categories of personal data.

Communication Data

Communication Data includes any communication you send to us through:

We process this information to communicate with you, maintain business records, and establish, pursue, or defend legal claims.

Our lawful basis for processing this data is our legitimate interest in responding to communications, maintaining appropriate records, and protecting our legal rights.

Customer Data

Customer Data includes information relating to purchases of goods or services, including:

We process this information to provide the goods or services you have purchased and to maintain records of these transactions.

Our lawful basis for processing this data is the performance of a contract between you and us, or taking steps at your request before entering into a contract.

User Data

User Data includes information about how you use our website and online services, together with any information you publish through our website or other online services.

We process this information to:

Our lawful basis for processing this data is our legitimate interest in properly administering our website and business.

Technical Data

Technical Data includes information about your use of our website and online services, such as:

This information may be collected through analytics and tracking systems.

We process Technical Data to:

Our lawful basis for processing this data is our legitimate interest in administering, protecting, developing, and growing our business.

Marketing Data

Marketing Data includes information about:

We process this information to:

Our lawful basis for processing this information is either your consent or our legitimate interest in growing and developing our business.

We may use Customer Data, User Data, Technical Data, and Marketing Data to provide relevant website content and advertisements, including social media or display advertising.

We may also use this information to send marketing communications where permitted. Our lawful basis for doing so is either your consent or our legitimate interests.

Sensitive Data

We do not collect Sensitive Data about you.

Sensitive Data includes information relating to:

We also do not collect information relating to criminal convictions or offences.

Failure to Provide Personal Data

Where we are required to collect personal data by law or under the terms of a contract, and you do not provide that information when requested, we may be unable to perform the relevant contract.

For example, we may be unable to provide a product or service you have ordered. Where this occurs, we may need to cancel the relevant product or service and will notify you at the time.

Changes to the Purpose of Processing

We will only use your personal data for the purpose for which it was collected, or for a reasonably compatible purpose where appropriate.

For further information, please contact us at notifications@ogma.ie.

Where we need to use your personal data for an unrelated purpose, we will notify you and explain the legal basis that allows us to do so.

We may process your personal data without your knowledge or consent where this is required or permitted by law.

We do not carry out automated decision-making or automated profiling.

3. How We Collect Your Personal Data

We may collect personal data directly from you when you:

We may automatically collect certain Technical Data when you use our website through cookies and similar technologies. Please refer to our Cookie Policy for further information.

We may also receive personal data from third parties, including:

Some of these providers may be based outside the European Union.

We may also receive information from publicly available sources, including company registers and electoral registers.

4. Marketing Communications

Our lawful basis for processing your personal data for marketing purposes is either your consent or our legitimate interest in growing our business.

Under applicable privacy and electronic communications regulations, we may send you marketing communications where:

  1. You purchased goods or services from us, or requested information about them; or
  2. You agreed to receive marketing communications.

In each case, we will only continue sending marketing communications where you have not opted out.

Where you are acting on behalf of a limited company, we may be permitted to send business marketing emails without prior consent. However, you may still opt out at any time.

We will obtain your express consent before sharing your personal data with a third party for that third party’s own marketing purposes.

You can ask us or any relevant third party to stop sending marketing communications at any time by emailing notifications@ogma.ie.

Opting out of marketing communications does not affect personal data provided to us as part of another transaction, including purchases, warranty registrations, or service enquiries.

5. Disclosure of Your Personal Data

We may share your personal data with the following parties:

We require all third parties that process your personal data to respect its security and handle it in accordance with applicable law.

Third parties may only process your personal data for specified purposes and in accordance with our instructions.

6. International Transfers

We may share personal data within our group of companies or with third-party service providers located outside the European Economic Area.

Where personal data is transferred outside the European Economic Area, we will take appropriate steps to ensure that it receives a similar level of protection.

These safeguards may include:

Where no other appropriate safeguard is available, we may request your explicit consent to a specific transfer.

You may withdraw that consent at any time.

7. Data Security

We have implemented appropriate security measures to prevent your personal data from being:

Access to personal data is limited to employees, agents, contractors, and business partners who have a legitimate business need to access it.

They may only process personal data in accordance with our instructions and are required to keep it confidential.

We have procedures in place to manage suspected personal-data breaches. Where legally required, we will notify you and the relevant regulatory authority of a breach.

8. Data Retention

We will retain your personal data only for as long as necessary to fulfil the purpose for which it was collected.

This includes meeting legal, accounting, tax, and reporting requirements.

When deciding how long to retain personal data, we consider:

For tax and accounting purposes, we may be required to retain basic customer information, including contact, identity, financial, and transaction information, for six years after the customer relationship ends.

In certain circumstances, we may anonymise personal data for research or statistical purposes. Where information has been anonymised, we may use it indefinitely without further notice.

9. Your Legal Rights

Under applicable data-protection laws, you may have the right to:

Further information about your rights is available from the Irish Data Protection Commission at:

www.dataprotection.ie

To exercise any of these rights, please email notifications@ogma.ie.

You will not normally be required to pay a fee to access your personal data or exercise your legal rights.

However, we may charge a reasonable fee or refuse to comply with a request where it is clearly unfounded, repetitive, or excessive.

We may request specific information from you to confirm your identity and ensure that personal data is not disclosed to an unauthorised person.

We may also contact you for further information to help us respond to your request.

We aim to respond to legitimate requests within one month. In some cases, it may take longer where a request is particularly complex or where multiple requests have been made. Where this occurs, we will notify you.

If you are dissatisfied with how we collect or use your personal data, you have the right to submit a complaint to the Irish Data Protection Commission.

We would appreciate the opportunity to address your concerns before you contact the Data Protection Commission.

10. Third-Party Links

Our website may contain links to third-party websites, plug-ins, and applications.

Clicking on these links or enabling these connections may allow third parties to collect or share information about you.

We do not control third-party websites and are not responsible for their privacy policies or practices.

When leaving our website, we recommend reviewing the privacy notice of each website you visit.

11. Cookies

You can configure your browser to:

Where cookies are disabled or refused, some parts of our website may become inaccessible or may not function correctly.

Please refer to our Cookie Policy for further information about the cookies we use.